FAQ
Registration and Password reset:
First, please double-check your SPAM or folders like “promotions” – our emails sometimes land there.
Still can’t find it? Please email us so we can resend it manually for you.
First, please double-check your SPAM or folders like “promotions” – our emails sometimes land there.
Still can’t find it? Please email us so we can reset it manually for you.
General About Courses and Tutorials:
A vast library of tutorials on exotic pole, pole fitness, floorwork, frame up, twerk and stretching. You can choose between individual lessons or try one of our programs.
We add new videos every month.
Having a pole at home would be an ideal scenario but yes, of course.
There are various dance tutorials & stretching routines in our courses where you don’t need a pole. There is also a handy filter that helps you find tutorials where a pole is not needed!
A lot of pole dancing studios are offering ‘open studio’ / ‘pole hire’ / ‘pole practice’ sessions where you can practice on your own. Check with your local pole dancing studio if you can practice between regular classes.
Also, watching tutorials at home before your practice session in the studio will help you understand the theory and progressions for particular tricks/moves and will benefit you.
Of course, there are various dance tutorials: floorwork, strip, chair, frame up, theory & stretching routines in our courses where you don’t need a pole. There is also a handy filter that helps you find tutorials where a pole is not needed!
Unless your main goal is to learn pole dancing – then you will need access to a pole at some point 🙂
Our free members can access assorted demo tutorials from different instructors. These are being updated from time to time.
Also within the free account, you can scroll through what is included in the paid membership.
The length of our videos varies:
Tutorials – Our lessons are thoughtfully crafted and precisely edited to deliver all the essential information without unnecessary pauses or fillers. Ranging from under 10 minutes up to 40 minutes, each tutorial is designed to be rewatched and practised at your own pace. The playback time doesn’t necessarily reflect the actual training time—these tutorials are for you to rewatch, refine, and practice at your own pace.
Guided Workouts – Follow-along sessions where the video duration matches the workout time. These include everything from quick 10-minute exercises, like footwork drills, warm ups or cooldowns, to longer stretching routines that can go beyond 60 minutes.
Since our platform is video-on-demand, you can adjust the playback speed to match your pace, replay sections as needed, and with the handy chapters feature, you can quickly jump to specific parts of the tutorial to rewatch or focus on areas that need more attention.
All our tutorials are pre-recorded, high-quality videos with a clear structure that you can access anytime. Our unique post-production style—featuring handy graphics, multiple camera angles, detailed recaps, and chapter markers—makes learning online as easy and effective as possible.
We offer different types of lessons to suit your needs:
Technique Focus – In-depth breakdowns of individual tricks or moves, covering key details, progressions and common mistakes.
Combos – sequences of moves that help you expand your dance vocabulary and develop seamless flow. These lessons focus on transitions, execution, and technique and help you connect movements smoothly and dance with confidence.
Full Choreographies – with a stronger emphasis on musicality, execution & expression. These assume a foundational knowledge of moves, but our instructors provide progressions and regressions to make them accessible for different skill levels.
Workouts – Follow-along sessions for warm-ups, cool-downs, and stretching. These guided practices help enhance mobility, prevent injuries, and support overall recovery, ensuring you move and perform at your best.
Lectures – Theory-based lessons covering topics like choreography creation, music theory & musicality, competition preparation, shoe tips, anatomy, and more.
Sure! We have tutorials that will get you started. No previous experience is required.
However, even though our course is designed for complete beginners, we highly encourage everyone to start in a traditional studio with an instructor spotting you. This is the best way to ensure proper technique and safety during pole dancing training.
Our courses are great to supplement your regular pole dancing training, especially if you want to work on your transitions and learn new exotic tricks and routines and your studio doesn’t offer such classes.
Of course. You don’t need shoes to start pole dancing, you can train barefoot, However, if you want to buy a pair of pole dancing shoes, please make sure they are safe to use! What to consider when buying your first pair of pole dancing shoes HERE
Payments & Subscriptions:
Yes, of course. Simply purchase the new membership and monthly payments will stop automatically.
Please make sure you are logged in and using the same details.
If you experience any problems, just email us.
Simply log in, go to settings and click “subscription plan”. There you will find the option to cancel your subscription.
Go to settings, then subscription plan, and click on “edit my payment method”. You will be redirected to update our card details.
Important information:
For any subscriptions starting before 25.11.2021 (Paypal users)
– if you wish to keep Paypal as your payment method with us, you will need to update the payment details within your Paypal account, i.e. updating your card within your Paypal wallet.
– if you wish to change your payment method with us i.e. don’t want to use Paypal anymore and prefer simple card payment, please send us an email.
Technical & Accessing Videos:
Yes, of course. All you need is internet connection.
You need to have access to the internet to watch video tutorials. Our videos are not available offline/for download.
All tutorials are available for members with monthly, quarterly or annual subscriptions.
- First, please double-check your internet connection. Changing video resolution to 720p/480p should help if you have a slower internet connection.
- Clear cache/cookies. You can also try a different browser. Refresh the page and try again.
- If you are still experiencing difficulties / there is an error please email us at info@exoticacademy.com. We aim to deal with any technical problems immediately however please allow us 24h to respond.
Please double-check your internet connection. Refresh the page and try again.
You can change video resolution to 720p/480p for faster loading.
Clearing your browser cache/cookies could also help.
If you are still experiencing difficulties / there is an error please email us at info@exoticacademy.com. We aim to deal with any technical problems immediately however please allow us 24h to respond.